Thunderbird is a free email program that's easy to install and configure - and has lots of great features!

Thunderbird can import email messages, address book content, news feed subscriptions, settings, and/or filters from other email programs and common address book formats.

Log in to your email client using the settings in this manual.

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Secure SSL/TLS Settings

  • User name: created mailbox
  • Password:User password for your mail account
  • Incoming Mail Server: mail.example.com
  • IMAP Port: 993
  • POP3 Port: 995
  • Outgoing mail server: mail.example.com
  • SMTP Port: 465

Parameters without SSL

  • Username: created mailbox
  • Password:Use the password for your email account
  • Incoming Mail Server: mail.example.com
  • IMAP Port: 143
  • POP3 Port: 110
  • Outgoing mail server: mail.example.com
  • SMTP Port: 587

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When you install Thunderbird, it creates a user profile, which is what accumulates your mail information (credentials, server settings, message archive). So, it's quite enough to copy the profile file, and then replace it for the new mail client.

First, let's find out where to find the Thunderbird profile file. To do this, start the program and right-click on the name of the working E-mail
Find the Preferences item.

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In the dialog box under the box name, click on Server Settings
And on the right, move to the end to Message Storage, where you see the Local Directory address field.

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Let's copy the local address for further navigation. After that, close the settings window and the mail client itself
Path of the form:

/Users/username/Library/Thunderbird/Profiles/u0s5e1xn.default-release/ImapMail/mail.mecmep.site

Go to the address found and copy the profile file. To restore the mailbox in another "Mozilla Thunderbird", you should replace the existing file with the previously copied one (or change the path to Local directory where the data is stored).

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After replacing the path, you will be prompted to reload the client.

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That's the end of the mail restore.


Importing mail using the ImportExportTool

To install the extension, open Advanced

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Use the search to find the extension you want and install it.

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After installing the extension, we need to restart Thunderbird. Now we have different formats available for importing messages

In the case of Windows Live Mail the actions will be as follows:

First of all, you should launch Windows Explorer from the overview menu or main menu. Then we should go to the View tab of Windows Explorer window, and check the Hidden Items checkbox

It stores messages along the path:

C:\Users\\AppData\Local\Microsoft\Windows<имя пользователя>Live Mail\<имя учетной записи>  

In Thunderbird, select the folder where you want to save the imported files.
Right-click on it and find ImportExportTools NG, where you select Import eml file

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Select the directory of interest with emails and click OK

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Thunderbird will import the messages.


Exporting mail using the ImportExportTool

Find the email address you want, and then under that address, find the Inbox folder to export

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Right click on the Inbox folder. A menu will open.

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Click ImportExportTools NG, a popup menu will appear.
Next, click on Export all posts in the folder. This is the option at the top of the popup menu

A list of export file formats will open.

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Choose a file format. The emails will be sent to it
Depending on how you intend to use the emails, do one of the following:

  • To import the backup into Thunderbird on another computer, select the EML option.
  • To be able to read emails with the original formatting and attachments, select the HTML (with attachments) option, then click OK.

Select the folder where you want to save the backup. To do this, click the desired folder.

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A backup of the emails will be created and sent to the selected folder


Importing Apple Mail messages

Find the Import category in the main menu.

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Let's select Mail.

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Next, select Mac OS mail, item Apple Mail.

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You will see a log of successfully imported folders, and then click Done to close the import wizard.

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Your imported messages will appear in your Local Folders account, in a folder called Import from Apple Mail.


If you have difficulty setting up or have additional questions, you can always contact our support team via Ticket system.

Updated Sept. 29, 2024