The statistics tools in cPanel allow you to monitor the status of emails sent, as well as get other information
Go to "Email → Delivery Tracking ":
To display information about your mail, you need to turn on all four filtering options:
- Show Successful Transactions - it will show all emails that have been successfully delivered to the destination.
- Show Deferred - this filter will show you all emails with a warning that are system deferred emails.
- Show Errors - it will show you emails that have not been delivered to their destination. It will also show you any other errors during the transmission of emails.
- Show in progress - it will show you all the emails that are currently being transmitted.
The following errors will be displayed if the IP is caught on the Spam Lists:
Gmail.com
Error:
R=dnslookup T=remote_smtp: SMTP error from remote mail server after end of data: host gmail-smtp-in.l.google.com [11.111.11.111]: 550-5.7
[LOCKED IP 11] Our system has detected that this message is\n550-5.7.1 not RFC 2822 compliant. To reduce the amount of spam sent to
Gmail,{n550-5.7.1 this message has been blocked. Please review\n550 5.7.1 RFC 2822 specifications for more information. fa7siwe59404lbc.40 - gsmtp
To unblock a mail IP address, write to this form:
- In the field "E-mail address to contact you " specify the address to which the answer from technical support google.
- In the "Domains affected by the problem " field specify the blocked IP address of the mail server.
- In the "Comments " field we indicate what measures were taken to remove spam from the server.
Mail.ru
Error:
SMTP error from remote mail server after RCPT TO:<*@mail.ru>:
host mxs.mail.ru [11.111.11.111]: 550 Sorry, we do not accept mail from hosts
with dynamic IP or generic DNS PTR-records. Please get a custom reverse DNS name from your ISP for your host LOCKED IP or contact abuse@corp.mail.ru in case of error
Send a request to abuse@corp.mail.ru. In the letter specify the IP of the server to be unblocked and state what measures were taken to remove spam from the server.
Hotmail.com
Error:
SMTP error from remote mail server after MAIL FROM:<********@mail.ru>SIZE=2757:
host mx2.hotmail.com [11.111.11.111]: 550 OU-002 (COL0-MC4-F27) Unfortunately, messages from LOCKED IP weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.
To unblock your IP address, write to this form :
- In the field "Contact name " enter your contact name.
- In the "Contact e-mail address " field indicate the address to which the technical support reply will come.
- In the "Outbound IP(s) or range(s) " field specify the blocked IP address of the mail server.
Mail.yandex.ru
Error:
Client host [LOCKED IP] blocked using spamsource.mail.yandex.net
To unblock the mail IP address, write to this form:
- In the field **"What in Yandex.Mail do you want to leave feedback about?
- In the "Your name: " specify your contact name.
- In the "Your e-mail address where we will send a reply: " specify the address where you will receive a reply from the technical support.
- In the "Message: " field you specify the blocked IP address of the mail server and what measures have been taken to remove spam from the server.
If you have any difficulties in configuration or have any additional questions, you can always contact our support service via [Ticket system] (https://fornex.com/my/tickets/).