Managing your Web Hosting order

Overview of key features for managing your Web Hosting order.

When ordering Web Hosting, you can perform most basic settings directly in the billing panel of your dashboard — without needing to log into cPanel.

Initial order dashboard

This section can be divided into six main parts:

Initial web hosting order dashboard Initial dashboard for managing a Web Hosting order

  • Order management sections.
  • Order information.
  • Current plan details.
  • Quick links to the control panel.
  • Resource usage information and paid period expiration.
  • Renew Order button.

Renew an order

To renew your order, click the corresponding button, select the order you wish to renew, choose the renewal period, and click Pay.

Renewing a web hosting order Order renewal form

Change the plan

Detailed instructions on how to upgrade or change your plan are available in the dedicated article: How to change your Web Hosting plan.

Changing web hosting plan Selecting a new plan

Confirming plan change Confirming the plan upgrade

Add Tags

You can assign tags to your orders for easy grouping and searching.

Adding tags to an order Tag addition form

Managing tags Tag management interface

Cancel an Order

Clicking Cancel Order does not delete the service — it only disables auto-renewal. If there are sufficient funds in your balance, the order will continue until the end of the paid period.

Cancelling a web hosting order Auto-renewal cancellation button

Confirming auto-renewal cancellation Confirmation of disabling auto-renewal

Note

If you wish to fully cancel the order and receive a refund for unused days — please create a ticket in our support.
We will review the possibility of a refund and assist you.

Management Sections

Here you can perform common technical operations without logging into cPanel.

Sites

Add and remove domains and subdomains, choose the directory, and add domains to our DNS panel.

Site management Site management section

Domains are added by delegating to our NS servers.

Adding domain via NS records Domain addition form

DKIM and SPF records are automatically created, and a Let’s Encrypt certificate is generated and installed.

An additional domain (subdomain) is treated as a subdomain of the main site.

Adding a subdomain Subdomain addition form

List of domains and subdomains List of added domains and subdomains

SSL Certificates

Install SSL certificates for your sites.

SSL certificate management SSL management section

Installing a certificate Certificate installation form

Redirects

Create redirects from domain to domain or from one page to another.

Redirect management Redirects section

Adding a redirect Redirect creation form

List of redirects List of created redirects

Databases

Manage databases: add new databases, add users, change names, passwords, assign privileges. Includes a button to open phpMyAdmin.

Database management Database management section

Adding a database Database creation form

Adding a database user Database user creation form

Email

Add and remove email accounts, set quotas, view email setup instructions.

Email management Email management section

Adding an email account Email account creation form

Access Credentials

  • Add and remove FTP accounts with root directory and quota settings
  • Add SSH keys for passwordless access
  • View SSH and FTP connection details
  • Connection instructions

Access management Access credentials section

Adding an FTP account FTP account creation form

SSH keys and connection details SSH keys and connection information

Backups

Download backups or request full order restoration (sites, SSL, email, databases).

Attention

We store 1 daily backup and 2 monthly backups (from the 1st and 15th of each month).

Backup management Backup management section

Additional Settings

PHP Versions
Select the PHP version for each domain.

PHP version selection Selecting PHP version for a domain

Utilities
Quick links to:

  • cPanel control panel.
  • phpMyAdmin.
  • File manager.

Utilities and quick links Quick utilities and shortcuts section

Help

If you have any questions or need assistance, please contact us through the ticket system — we're always here to help!

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