Domain name statuses explained
What the status codes in Whois mean and why your domain might not work.
After setting up Web Hosting, VPS, or a dedicated server with us, you'll get access to our DNS panel. Add your domain there, then update the nameservers at your registrar to:
ns1.fornex.com
ns2.fornex.com
ns3.fornex.com
ns4.fornex.com
When you look up your domain in any Whois tool (whois.icann.org, who.is или whois.com, etc.), you'll see a Status field. These codes tell you exactly what's happening with your domain — whether it's active, locked, expired, in redemption, or stuck in some process.
There are two main categories:
- Client statuses (client*) — set by your registrar (often for protection or at your request)
- Server statuses (server*) — set by the registry (the top-level authority) and override client statuses
Client statuses (set by your registrar)
These are the ones you (or your registrar) can usually turn on/off.
-
clientDeleteProhibited
The domain cannot be deleted. This is a common anti-hijacking protection. -
clientHold
The domain is on hold — it's not delegated to DNS. Your website and email won't work.
Usually caused by non-payment, policy violation, or a manual hold request. -
clientRenewProhibited
Renewal is blocked. Often set when the domain is already extended to the maximum allowed period (typically 10 years). -
clientTransferProhibited
Transfer to another registrar is locked.
Automatically applied for 60 days after registration or a previous transfer to prevent unauthorized moves. -
clientUpdateProhibited
No changes allowed to any domain data (owner details, contacts, nameservers, etc.).
Protection against unauthorized updates.
Server statuses (set by the registry)
These are higher-priority and can't be removed by the registrar alone — they usually require registry approval or resolution of a dispute.
-
serverDeleteProhibited
Registry-level block on deletion. Common during legal disputes or redemption periods. -
serverHold
Registry has disabled DNS delegation. Website and email are offline. -
serverRenewProhibited
Registry blocks renewal. Typically during disputes or pending deletion. -
serverTransferProhibited
Registry blocks transfer. Applied during disputes, non-payment, or protection periods. -
serverUpdateProhibited
Registry blocks any updates to domain records. Used in disputes or legal holds.
Temporary & technical statuses
These indicate lifecycle stages or pending actions.
-
addPeriod
Grace period right after registration (usually 5 days). Deleting during this time refunds the registrar. -
autoRenewPeriod
Grace period after automatic renewal (~45 days). Deleting refunds the renewal fee. -
renewPeriod
Grace period after manual renewal (~5 days). -
transferPeriod
Grace period after a successful transfer (~5 days). Deleting refunds the transfer fee. -
redemptionPeriod
30-day recovery window after deletion. You can restore the domain for a fee.
After that → pendingDelete (5 days) → fully deleted and available again. -
pendingCreate / pendingRenew / pendingTransfer / pendingUpdate
A request (create, renew, transfer, update) is in progress. Usually resolves in 1–5 days. -
inactive
No valid nameservers are set. Domain isn't delegated → website and email don't resolve. -
ok / active
Everything is normal. No restrictions or pending actions.
What to do if you see a "bad" status
-
clientHold / serverHold / inactive
Check payment status, nameservers, and domain settings at your registrar. Fix it and wait 24–48 hours for DNS propagation. -
Prohibited statuses (delete/renew/transfer/update)
Contact your registrar directly — most can remove client-level locks via support ticket. Server-level ones may require more steps. -
redemptionPeriod
Act quickly — pay the redemption fee through your registrar. Prices vary by TLD and registrar. -
pending* statuses
These are normal — just wait a few days for processing to complete.
Help
If you have any questions or need assistance, please contact us through the ticket system — we're always here to help!