Domain name statuses explained

What the status codes in Whois mean and why your domain might not work.

After setting up Web Hosting, VPS, or a dedicated server with us, you'll get access to our DNS panel. Add your domain there, then update the nameservers at your registrar to:

ns1.fornex.com
ns2.fornex.com
ns3.fornex.com
ns4.fornex.com

When you look up your domain in any Whois tool (whois.icann.org, who.is или whois.com, etc.), you'll see a Status field. These codes tell you exactly what's happening with your domain — whether it's active, locked, expired, in redemption, or stuck in some process.

There are two main categories:

  • Client statuses (client*) — set by your registrar (often for protection or at your request)
  • Server statuses (server*) — set by the registry (the top-level authority) and override client statuses

Client statuses (set by your registrar)

These are the ones you (or your registrar) can usually turn on/off.

  • clientDeleteProhibited
    The domain cannot be deleted. This is a common anti-hijacking protection.

  • clientHold
    The domain is on hold — it's not delegated to DNS. Your website and email won't work.
    Usually caused by non-payment, policy violation, or a manual hold request.

  • clientRenewProhibited
    Renewal is blocked. Often set when the domain is already extended to the maximum allowed period (typically 10 years).

  • clientTransferProhibited
    Transfer to another registrar is locked.
    Automatically applied for 60 days after registration or a previous transfer to prevent unauthorized moves.

  • clientUpdateProhibited
    No changes allowed to any domain data (owner details, contacts, nameservers, etc.).
    Protection against unauthorized updates.

Server statuses (set by the registry)

These are higher-priority and can't be removed by the registrar alone — they usually require registry approval or resolution of a dispute.

  • serverDeleteProhibited
    Registry-level block on deletion. Common during legal disputes or redemption periods.

  • serverHold
    Registry has disabled DNS delegation. Website and email are offline.

  • serverRenewProhibited
    Registry blocks renewal. Typically during disputes or pending deletion.

  • serverTransferProhibited
    Registry blocks transfer. Applied during disputes, non-payment, or protection periods.

  • serverUpdateProhibited
    Registry blocks any updates to domain records. Used in disputes or legal holds.

Temporary & technical statuses

These indicate lifecycle stages or pending actions.

  • addPeriod
    Grace period right after registration (usually 5 days). Deleting during this time refunds the registrar.

  • autoRenewPeriod
    Grace period after automatic renewal (~45 days). Deleting refunds the renewal fee.

  • renewPeriod
    Grace period after manual renewal (~5 days).

  • transferPeriod
    Grace period after a successful transfer (~5 days). Deleting refunds the transfer fee.

  • redemptionPeriod
    30-day recovery window after deletion. You can restore the domain for a fee.
    After that → pendingDelete (5 days) → fully deleted and available again.

  • pendingCreate / pendingRenew / pendingTransfer / pendingUpdate
    A request (create, renew, transfer, update) is in progress. Usually resolves in 1–5 days.

  • inactive
    No valid nameservers are set. Domain isn't delegated → website and email don't resolve.

  • ok / active
    Everything is normal. No restrictions or pending actions.

What to do if you see a "bad" status

  • clientHold / serverHold / inactive
    Check payment status, nameservers, and domain settings at your registrar. Fix it and wait 24–48 hours for DNS propagation.

  • Prohibited statuses (delete/renew/transfer/update)
    Contact your registrar directly — most can remove client-level locks via support ticket. Server-level ones may require more steps.

  • redemptionPeriod
    Act quickly — pay the redemption fee through your registrar. Prices vary by TLD and registrar.

  • pending* statuses
    These are normal — just wait a few days for processing to complete.

Help

If you have any questions or need assistance, please contact us through the ticket system — we're always here to help!

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