Resetting Windows user password
Guide to Updating the Administrator Password in Windows
Note
Windows Server can be installed on all VPS and dedicated server orders.
Go to your server in the billing panel, open Console, and click Enable Rescue Mode.
Confirm the action.
Once Rescue Mode is enabled, the server will reboot (cold reset).
Next, select the first option Boot SystemRescueCD using default options and press Enter.
To view the list of available partitions/disks, run:
fdisk -l | more
Mount the Windows partition/disk:
mount /dev/vda1 /mnt
Check that the correct partition is mounted by viewing its contents.
Note
The partition should contain system folders such as Program Files
, Users
, and Windows
.
ls -l /mnt
If you mounted the wrong partition, unmount it with:
umount /mnt
and mount the correct partition containing Windows.
Navigate to the configuration folder:
cd /mnt/Windows/System32/config/
List Windows users:
chntpw -l SAM
To start the password reset utility, run:
chntpw -u 0xRID SAM
where RID
is the user identifier. In our example, it is 01f4
:
chntpw -u 0x01f4 SAM
The account may be locked if too many password attempts have been made. This will be indicated by [probably locked now]
under Unlock and enable user account
. To unlock, use the corresponding number for Unlock and enable user account [probably locked now]
.
Make sure the account is unlocked — it should say [seems unlocked already]
next to Unlock and enable user account
.
To clear the password, enter the number for Clear (blank) user password
.
Exit the utility by pressing q
, then confirm saving the changes with y
.
Check the result:
chntpw -l SAM
Note
If everything was done correctly, the account will have no password (*BLANK*
).
Shut down the server using poweroff
and disconnect Rescue Mode.
To set a new password for the Administrator account, use the Windows Command Prompt. Search for cmd
and open the Command Prompt application:
In the console, run:
net user Administrator someStrongPassword
Replace someStrongPassword
with a strong password of your choice:
The password for the Windows Server user is now changed.
Note
You can reset the password for another user the same way by replacing Administrator
with the desired username.
Help
If you encounter any difficulties or need assistance, please create a request to our support team through the ticket system, and we will be happy to help you.