Adding a PTR record

A PTR record is useful for outgoing mail servers. Most mail servers, before deciding whether to place an email in the "Inbox" or reject it as spam, check the PTR record of the IP address from which the email was sent. If this record exists and matches the domain name from which the email was sent, it serves as one of the factors for a positive decision (indicating that the email is not spam).

In order to add a PTR record you need to do the following steps

Go to Settings menu of your order and in section IPv4/IPv6 → PTR and press the button Edit.

Enter the domain name and click the Checkbox to save.

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To see the PTR record:

On OS Windows you need to open the command line Start → Run → cmd and type in:

nslookup -type=PTR ip-address

On Unix-like systems, open a terminal Ctrl+Alt+T and run the command:

dig -x ip-address

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