Extended server management
Description of services included in the extended server management and monitoring service
Extended Server Management Service – Scope of Work
- Selection, installation, and configuration of the operating system based on client requirements.
- Installation and configuration of additional software, including:
- Virtualization systems and clustering
- DNS, web, and mail servers
- GEO clusters
- MySQL, PostgreSQL
- Redis, Cassandra, MongoDB
- Migration and setup of client projects (websites) on a new server.
- Creation and configuration of email accounts, FTP/SSH access based on client needs.
- User access management, ensuring data separation for different users.
- Full daily backup of client project data to a remote server, with data restoration upon request.
- Real-time server monitoring, tracking availability, load, service performance, disk arrays, and client websites.
- In case of a monitoring alert, our engineers respond within 15 minutes, 24/7, without requiring a report from the client.
- Weekly updates of server software and the operating system.
- Fine-tuning and optimization of MySQL, Nginx, Apache, and other software based on individual project requirements.
- Guidance on database query optimization and code efficiency improvements.
- Basic assistance with DDoS protection using built-in server tools.
Fornex Hosting S.L. offers the "Full Server Administration and Monitoring" service on a paid basis. The cost is €450 per month per server. Discounts are available for orders of 5 or more servers.
This service is available exclusively for dedicated servers running Linux-based operating systems (CentOS, Ubuntu, Debian).
Server maintenance is performed during the day shift (except for emergency repairs). Any maintenance or configuration work conducted at night (21:00 – 09:00 Moscow time) incurs an additional charge of €40 per hour.
Planned night-time work must be scheduled in advance.