Importing and Exporting Email in cPanel
Guide to importing and exporting mail in the control panel
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Email migration can be done using the cPanel interface. Follow these steps to proceed.
Backing Up Mail Directories
The first step in email migration is to back up the existing mail directories from the old server.
Go to the cPanel control panel → File Manager under the account on the old server.
Navigate one level up from the public_html directory.
There you will see the Mail directory. Enter it.
Right-click on the required directory and click the Compress button to archive it.
Choose the archive format.
Next, download the compressed file to your local computer using the Download button in the top menu.
Restoring Email Backups
Important! Before unpacking new emails, it is highly recommended to back up the ones already on your server.
- Log in to the cPanel control panel on the new server.
- Create email accounts exactly as on the old server.
- Open File Manager under the Files section.
- Go to the home directory, where you will see the Mail folder. Enter this folder.
- Upload your email backup file into this directory.
- Extract the backup file and delete the zip file.
- Open Webmail, and you will see that the emails have been successfully migrated.
Help
If you encounter any difficulties or need assistance, please create a support ticket via the ticket system, and we will be happy to help you.