Importing and Exporting Email in cPanel

Guide to importing and exporting mail in the control panel

You can migrate your email using the cPanel interface. Follow these steps:

Note

cPanel is used as the control panel on all web hosting plans.

Backing Up Mail Directories

The first step in migrating your email is to create a backup of the mail directories from your old server.

Log in to the cPanel control panel → File Manager under your account on the old server.

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Go one level up from the public_html directory.

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Here you will find the Mail directory. Open it.

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Right-click on the required directory and select Compress to archive it.

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Choose the archive format.

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Next, download the archive to your local computer using the Download button in the top menu.

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Restoring Email Backups

Warning

Before extracting new emails, we strongly recommend creating a backup of the messages already stored on your server.

  • Log in to the cPanel control panel on the new server.
  • Create email accounts identical to those on the old server.
  • Open File Manager under the Files section.
  • Go to the home directory and open the Mail folder.
  • Upload your email backup archive to this folder.
  • Extract the archive and delete the zip file.
  • Open Webmail and check that your emails have been restored.

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Help

If you experience any difficulties or need assistance, please open a support request through the ticket system, and we will be happy to help you.

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