The name of the database with which the site works can be found in the configuration file dbconn.php, which is located in the directory ./bitrix/php_interface from the root directory of the site.


Open this file, for example, via File Manager, and look for lines in it:

$DBName = "frnx_db";

The values in these lines stand for the name of the database the site works with, frnx_db.

After that, we need to get into the database itself, via phpMyAdmin under MySQL

Find the right database in the list and open it

In front of us is the database with which our site works. We need to find the table with the users of our site. Its name is b_user


Table b_user, which contains information about all registered users of your site, you need to find the line with your account login and open it for editing by pressing Edit button.


To change your password, find the line with the name password


  • in the Value field, delete all current characters and enter the desired password there.
  • In the Function field choose MD5 from the list.


Press Forward to save your changes.

Updated Aug. 22, 2018