You can use the user account "admin " to access the sites via FTP.
You will find the login information in Billing, section Settings → Accesses:
Connecting to a VPS server with login and password of a user "admin " using an example of the program (FTP client) - FileZilla
Run the client and go to the menu Site Manager, using shortcut keys CTRL+S:
Press - New Site and fill in the fields:
- Host - Hostname of the server (in this example is
kvmde68-19464.fornex.org) or IP of your server;
- Port - specify standard port of FTP protocol - 21;
- Logon type - normal;
- User - admin or login of the user you created;
- Password - user password;
In the General tab, fill in the fields:
Go to the Transfer Settings tab and fill in the fields:
Press the "Connect " button
To create a separate ftp-user go to "WEB " section of control panel, choose required domain and click on "Edit ", check "Additional ftp ", and set name and password for new user.
If you have difficulties in setting up or have additional questions, you can always contact our support team via [Ticket system] (https://fornex.com/my/tickets/).