BoxTrapper protects your inbox from unwanted mail by prompting all senders who are not on your "white list" to respond to a confirmation before you can receive messages.

To configure it, go to "Email → BoxTrapper"


To enable BoxTrapper, follow these steps:
Click "Manage" for the account you want to change.



Click the "Enable" button.

*You can also:

  • Configure the email addresses associated with BoxTrapper, and specify the length of time logs and queue messages are stored.

  • Edit confirmation messages.

  • Edit whitelists, blacklists, and ignore lists

    • White list - the system sends messages directly to your mailbox.
    • Ignore list - the system deletes messages without notification.
    • Blacklist - the system deletes messages and the sender receives a reply indicating that the system has blocked the message.
  • Edit Forwarding List - A list of email addresses to which you should send mail messages from the allowed list and verified messages sent to the BoxTrapper-protected address.

  • View Log - An overview of all messages sent to your email account each day.

  • View BoxTrapper mail waiting to be checked.


If you have any difficulties or need help, please create a support request via ticket system and we will be happy to help you.

Updated March 19, 2024