Ошибка 404 — это код ответа сервера, который сообщает пользователю, что сервер не может найти запрашиваемые данные.

Основные причины возникновения данной ошибки:

  • Ошибка 404 возникает в тех случаях, когда пользователь запрашивает у веб-сервера документ, который отсутствует на диске. Это наиболее частая ошибка, и её причиной преимущественно есть неправильная ссылка.

В таком случае вам достаточно просто исправить ошибку в URL-адресе, и вместо страницы с ошибкой 404 появятся искомые страница/файл.

  • Данные сайта отсутствуют в корневой директории.

Убедитесь что вы используете путь указанный в разделе Корневой каталог, а именно что все файлы сайта загружены в папку ~/public_html/имя домена

file

  • Данные не размещены на сервере, или CMS неверно отвечает на запрос пользователя. Чтобы устранить ошибку 404, определите, как создавался сайт, на котором обнаружена ошибка (на CMS или без использования CMS).

Для решения проблемы и отсутствия файла .htaccess либо отсутствия в нем необходимых директив для работы CMS поможет замена текущего файла .htaccess стандартным для данной CMS. Чтобы устранить ошибку, перейдите в корневую папку сайта и создайте файл .htaccess либо замените его следующим содержимым:

Файл .htaccess для WordPress

# BEGIN WordPress
<IfModule mod_rewrite.c>  
RewriteEngine On  
RewriteBase /  
RewriteCond %{REQUEST_FILENAME} !-f  
RewriteCond %{REQUEST_FILENAME} !-d  
RewriteRule . /index.php [L]  
</IfModule>  
# END WordPress

Файл .htaccess для Joomla

##
# @version $Id: htaccess.txt 14401 2010-01-26 14:10:00Z louis $
# @package Joomla
# @copyright Copyright (C) 2005 - 2010 Open Source Matters. All rights reserved.
# @license http://www.gnu.org/copyleft/gpl.html GNU/GPL
# Joomla! is Free Software
##


#####################################################
#  READ THIS COMPLETELY IF YOU CHOOSE TO USE THIS FILE
#
# The line just below this section: 'Options +FollowSymLinks' may cause problems
# with some server configurations.  It is required for use of mod_rewrite, but may already
# be set by your server administrator in a way that dissallows changing it in
# your .htaccess file.  If using it causes your server to error out, comment it out (add # to
# beginning of line), reload your site in your browser and test your sef url's.  If they work,
# it has been set by your server administrator and you do not need it set here.
#
#####################################################

##  Can be commented out if causes errors, see notes above.
Options +FollowSymLinks  

#
#  mod_rewrite in use

RewriteEngine On  

########## Begin - Rewrite rules to block out some common exploits
## If you experience problems on your site block out the operations listed below
## This attempts to block the most common type of exploit `attempts` to Joomla!
#
## Deny access to extension xml files (uncomment out to activate)
#<Files ~ "\.xml$">
#Order allow,deny
#Deny from all
#Satisfy all
#</Files>
## End of deny access to extension xml files
RewriteCond %{QUERY_STRING} mosConfig_[a-zA-Z_]{1,21}(=|\%3D) [OR]  
# Block out any script trying to base64_encode crap to send via URL
RewriteCond %{QUERY_STRING} base64_encode.*\(.*\) [OR]  
# Block out any script that includes a <script> tag in URL
RewriteCond %{QUERY_STRING} (\<|%3C).*script.*(\>|%3E) [NC,OR]  
# Block out any script trying to set a PHP GLOBALS variable via URL
RewriteCond %{QUERY_STRING} GLOBALS(=|\[|\%[0-9A-Z]{0,2}) [OR]  
# Block out any script trying to modify a _REQUEST variable via URL
RewriteCond %{QUERY_STRING} _REQUEST(=|\[|\%[0-9A-Z]{0,2})  
# Send all blocked request to homepage with 403 Forbidden error!
RewriteRule ^(.*)$ index.php [F,L]  
#
########## End - Rewrite rules to block out some common exploits

#  Uncomment following line if your webserver's URL
#  is not directly related to physical file paths.
#  Update Your Joomla! Directory (just / for root)

# RewriteBase /


########## Begin - Joomla! core SEF Section
#
RewriteCond %{REQUEST_FILENAME} !-f  
RewriteCond %{REQUEST_FILENAME} !-d  
RewriteCond %{REQUEST_URI} !^/index.php  
RewriteCond %{REQUEST_URI} (/|\.php|\.html|\.htm|\.feed|\.pdf|\.raw|/[^.]*)$  [NC]  
RewriteRule (.*) index.php  
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization},L]  
#
########## End - Joomla! core SEF Section

Файл .htaccess для Bitrix

Options -Indexes  
ErrorDocument 404 /404.php  

<IfModule mod_php5.c>  
  php_flag allow_call_time_pass_reference 1
  php_flag session.use_trans_sid off

  #php_value display_errors 1

  #php_value mbstring.func_overload 2
  #php_value mbstring.internal_encoding UTF-8
</IfModule>  

<IfModule mod_rewrite.c>  
  Options +FollowSymLinks
  RewriteEngine On
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-l
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_FILENAME} !/bitrix/urlrewrite.php$
  RewriteRule ^(.*)$ /bitrix/urlrewrite.php [L]
  RewriteRule .* - [E=REMOTE_USER:%{HTTP:Authorization}]
</IfModule>  

<IfModule mod_dir.c>  
  DirectoryIndex index.php index.html
</IfModule>  

<IfModule mod_expires.c>  
  ExpiresActive on
  ExpiresByType image/jpeg "access plus 3 day"
  ExpiresByType image/gif "access plus 3 day"
</IfModule>  

Файл .htaccess для Drupal

#
# Apache/PHP/Drupal settings:
#

# Protect files and directories from prying eyes.
<FilesMatch "\.(engine|inc|info|install|make|module|profile|test|po|sh|.*sql|theme|tpl(\.php)?|xtmpl)$|^(\..*|Entries.*|Repository|Root|Tag|Template)$">  
  Order allow,deny
</FilesMatch>  

# Don't show directory listings for URLs which map to a directory.
Options -Indexes  

# Follow symbolic links in this directory.
Options +FollowSymLinks  

# Make Drupal handle any 404 errors.
ErrorDocument 404 /index.php  

# Force simple error message for requests for non-existent favicon.ico.
<Files favicon.ico>  
  # There is no end quote below, for compatibility with Apache 1.3.
  ErrorDocument 404 "The requested file favicon.ico was not found.
</Files>  

# Set the default handler.
DirectoryIndex index.php index.html index.htm  

# Override PHP settings that cannot be changed at runtime. See
# sites/default/default.settings.php and drupal_initialize_variables() in
# includes/bootstrap.inc for settings that can be changed at runtime.

# PHP 5, Apache 1 and 2.
<IfModule mod_php5.c>  
  php_flag magic_quotes_gpc                 off
  php_flag magic_quotes_sybase              off
  php_flag register_globals                 off
  php_flag session.auto_start               off
  php_value mbstring.http_input             pass
  php_value mbstring.http_output            pass
  php_flag mbstring.encoding_translation    off
</IfModule>  

# Requires mod_expires to be enabled.
<IfModule mod_expires.c>  
  # Enable expirations.
  ExpiresActive On

  # Cache all files for 2 weeks after access (A).
  ExpiresDefault A1209600

  <FilesMatch \.php$>
    # Do not allow PHP scripts to be cached unless they explicitly send cache
    # headers themselves. Otherwise all scripts would have to overwrite the
    # headers set by mod_expires if they want another caching behavior. This may
    # fail if an error occurs early in the bootstrap process, and it may cause
    # problems if a non-Drupal PHP file is installed in a subdirectory.
    ExpiresActive Off
  </FilesMatch>
</IfModule>  

# Various rewrite rules.
<IfModule mod_rewrite.c>  
  RewriteEngine on

  # Block access to "hidden" directories whose names begin with a period. This
  # includes directories used by version control systems such as Subversion or
  # Git to store control files. Files whose names begin with a period, as well
  # as the control files used by CVS, are protected by the FilesMatch directive
  # above.
  #
  # NOTE: This only works when mod_rewrite is loaded. Without mod_rewrite, it is
  # not possible to block access to entire directories from .htaccess, because
  # <DirectoryMatch> is not allowed here.
  #
  # If you do not have mod_rewrite installed, you should remove these
  # directories from your webroot or otherwise protect them from being
  # downloaded.
  RewriteRule "(^|/)\." - [F]

  # If your site can be accessed both with and without the 'www.' prefix, you
  # can use one of the following settings to redirect users to your preferred
  # URL, either WITH or WITHOUT the 'www.' prefix. Choose ONLY one option:
  #
  # To redirect all users to access the site WITH the 'www.' prefix,
  # (http://example.com/... will be redirected to http://www.example.com/...)
  # uncomment the following:
  # RewriteCond %{HTTP_HOST} !^www\. [NC]
  # RewriteRule ^ http://www.%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
  #
  # To redirect all users to access the site WITHOUT the 'www.' prefix,
  # (http://www.example.com/... will be redirected to http://example.com/...)
  # uncomment the following:
  # RewriteCond %{HTTP_HOST} ^www\.(.+)$ [NC]
  # RewriteRule ^ http://%1%{REQUEST_URI} [L,R=301]

  # Modify the RewriteBase if you are using Drupal in a subdirectory or in a
  # VirtualDocumentRoot and the rewrite rules are not working properly.
  # For example if your site is at http://example.com/drupal uncomment and
  # modify the following line:
  # RewriteBase /drupal
  #
  # If your site is running in a VirtualDocumentRoot at http://example.com/,
  # uncomment the following line:
  # RewriteBase /

  # Pass all requests not referring directly to files in the filesystem to
  # index.php. Clean URLs are handled in drupal_environment_initialize().
  RewriteCond %{REQUEST_FILENAME} !-f
  RewriteCond %{REQUEST_FILENAME} !-d
  RewriteCond %{REQUEST_URI} !=/favicon.ico
  RewriteRule ^ index.php [L]

  # Rules to correctly serve gzip compressed CSS and JS files.
  # Requires both mod_rewrite and mod_headers to be enabled.
  <IfModule mod_headers.c>
    # Serve gzip compressed CSS files if they exist and the client accepts gzip.
    RewriteCond %{HTTP:Accept-encoding} gzip
    RewriteCond %{REQUEST_FILENAME}\.gz -s
    RewriteRule ^(.*)\.css $1\.css\.gz [QSA]

    # Serve gzip compressed JS files if they exist and the client accepts gzip.
    RewriteCond %{HTTP:Accept-encoding} gzip
    RewriteCond %{REQUEST_FILENAME}\.gz -s
    RewriteRule ^(.*)\.js $1\.js\.gz [QSA]

    # Serve correct content types, and prevent mod_deflate double gzip.
    RewriteRule \.css\.gz$ - [T=text/css,E=no-gzip:1]
    RewriteRule \.js\.gz$ - [T=text/javascript,E=no-gzip:1]

    <FilesMatch "(\.js\.gz|\.css\.gz)$">
      # Serve correct encoding type.
      Header append Content-Encoding gzip
      # Force proxies to cache gzipped & non-gzipped css/js files separately.
      Header append Vary Accept-Encoding
    </FilesMatch>
  </IfModule>
</IfModule>  

Если указанные причины проверены и ошибка все ещё присутствует, пожалуйста, обратитесь в нашу техподдержку через систему тикетов.

Обновлено 24 марта 2020 г.